Terms of Service
Home Terms of Service

Terms of Service

Last Updated: June 2026

Welcome to Orvella Art & Living ("Orvella," "we," "our," or "us"). By accessing or using our website, products, services, AI artwork     generation tools, and print-on-demand offerings, you agree to comply with and be bound by these Terms & Conditions. If you do not agree with these terms, please do not use our website or     services.  

1. About Our Services

Orvella Art & Living provides:

  • Curated artwork collections
  • AI-generated custom artwork
  • Print-on-demand wall art products
  • Home décor and art-related products
  • Digital artwork customization services

We reserve the right to modify, suspend, or discontinue any service without prior notice.

2. User Accounts

When creating an account, you agree to:

  • Provide accurate information
  • Maintain the security of your account
  • Keep your login credentials confidential
  • Accept responsibility for all activities under your account

We reserve the right to suspend or terminate accounts found to violate these terms.

3. AI-Generated Artwork

Our platform may allow users to create artwork using AI technology.

By using these features:

  • You confirm that any prompts, text, or uploaded content do not infringe third-party rights.
  • You agree not to generate illegal, harmful, offensive, or copyrighted content without authorization.
  • Orvella reserves the right to refuse or remove content that violates applicable laws or our policies.

Generated artwork may vary and results are not guaranteed to match user expectations exactly.

4. Intellectual Property

All website content including:

  • Logos
  • Designs
  • Graphics
  • Product images
  • Text content
  • Website layout
  • Branding materials

are the intellectual property of Orvella Art & Living unless otherwise stated.

You may not:

  • Copy
  • Reproduce
  • Distribute
  • Modify
  • Resell

any content without prior written consent.

5. Orders & Payments

By placing an order, you agree that:

  • All information provided is accurate.
  • Payment must be completed before order processing.
  • Prices may change without notice.
  • Orders are subject to availability.

Orvella reserves the right to cancel or refuse any order at its discretion.

6. Print-on-Demand Products

As products are custom-made:

  • Production begins after payment confirmation.
  • Colors and artwork appearance may vary slightly from on-screen previews.
  • Minor variations in size, texture, or print quality may occur.

These variations do not qualify as manufacturing defects.

7. Shipping & Delivery

Delivery timelines are estimates only.

Orvella is not responsible for delays caused by:

  • Shipping carriers
  • Customs clearance
  • Natural disasters
  • Events beyond our control

Customers are responsible for providing accurate shipping information.

8. Returns & Refunds

Because many products are custom-made:

Eligible Refunds

Refunds or replacements may be provided if:

  • Product arrives damaged
  • Wrong item is delivered
  • Manufacturing defects are identified

Non-Refundable Items

We generally do not accept returns for:

  • Personalized artwork
  • Custom AI-generated designs
  • Print-on-demand products made to order

Claims must be submitted within 7 days of delivery.

9. User Content

Users retain ownership of content they submit.

By uploading content, you grant Orvella a limited license to:

  • Process the content
  • Generate artwork
  • Fulfill orders
  • Improve service functionality

You represent that you have the legal right to use all submitted materials.

10. Prohibited Activities

Users must not:

  • Violate applicable laws
  • Upload harmful software
  • Attempt unauthorized access
  • Engage in fraudulent activities
  • Misuse AI generation tools
  • Infringe intellectual property rights

Violations may result in account suspension or legal action.

11. Limitation of Liability

To the fullest extent permitted by law, Orvella shall not be liable for:

  • Indirect damages
  • Loss of profits
  • Data loss
  • Business interruption
  • Errors or interruptions in service

Our maximum liability shall not exceed the amount paid for the applicable order.

12. Third-Party Services

Our website may contain links to third-party websites and services.

We are not responsible for:

  • Third-party content
  • Privacy practices
  • Product offerings

Users access such services at their own risk.

13. Changes to Terms

We may update these Terms & Conditions at any time.

Updated versions will be posted on this page with a revised effective date.

Continued use of the website constitutes acceptance of the updated terms.

14. Contact Us

For questions regarding these Terms & Conditions, contact:

Orvella Art & Living

Email: support@orvella.com

Phone: +91 XXXXX XXXXX

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