Privacy Policy

Last Updated: June 2026

Orvella Art & Living respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect your information when you use our website and services.

1. Information We Collect

Personal Information

We may collect:

• Name
• Email address
• Phone number
• Billing address
• Shipping address
• Payment information
• Account credentials

Usage Information

We may automatically collect:

• IP address
• Browser type
• Device information
• Website activity
• Cookies and analytics data

Artwork & Uploaded Content

When using our AI artwork tools, we may collect:

• Prompts entered by users
• Uploaded images
• Generated artwork files
• Design preferences

2. How We Use Your Information

We use information to:

• Process orders
• Deliver products
• Manage customer accounts
• Generate AI artwork
• Improve website functionality
• Provide customer support
• Send updates and promotional communications
• Prevent fraud and security threats

3. Payment Security

Payments are processed through trusted third-party payment providers. Orvella does not store complete payment card information on its servers.

All transactions are protected using industry-standard security measures.

4. Cookies & Tracking Technologies

We use cookies to:

• Remember preferences
• Improve user experience
• Analyze website performance
• Support marketing activities

Users may disable cookies through browser settings, although some website features may not function properly.

5. Sharing Information

We do not sell personal information.

We may share information with:

• Payment processors
• Shipping partners
• Technology providers
• Analytics providers
• Legal authorities when required by law

All third parties are required to protect user information appropriately.

6. AI Content Processing

Content submitted for AI artwork generation may be processed by AI technologies and service providers.

We implement reasonable safeguards to protect uploaded content and generated artwork.

7. Data Retention

We retain information only as long as necessary to:

• Provide services
• Fulfill orders
• Meet legal obligations
• Resolve disputes

Data may be securely deleted when no longer required.

8. User Rights

Depending on applicable laws, users may have the right to:

• Access personal information
• Correct inaccurate information
• Request deletion of personal information
• Withdraw marketing consent
• Request data portability

Requests can be submitted through our contact information below.

9. Data Security

We implement industry-standard safeguards including:

• SSL encryption
• Secure servers
• Access controls
• Monitoring and security practices

However, no online platform can guarantee absolute security.

10. Children's Privacy

Our services are not intended for individuals under the age of 13.

We do not knowingly collect personal information from children.

11. International Users

If you access our services from outside India, your information may be processed and stored in locations where our service providers operate.

12. Changes to This Privacy Policy

We may update this Privacy Policy periodically.

Changes will become effective when posted on this page.

13. Contact Information

For privacy-related questions or requests:

Orvella Art & Living

Email: privacy@orvella.com

Phone: +91 XXXXX XXXXX

Address: